Hosting will automatically be canceled if the buyer does not press the Mark Payment Completion button within the payment window (typically 60 minutes). If the buyer has already paid but forgot to press this button and still wants to complete the transaction with this buyer, you can reopen the hosting.
You can initiate a complaint if there is any dispute about the transaction. Even after the appeal is filed, you can still release bitcoins and complete the transaction, for example, when the payment is taking longer than usual, but the complaint has been rashly initiated.
Failure to respond to quotes will result in negative feedback. When not trading, please close your pending order.